SYKES HIRING TL | OPERATION'S SUPPORT | VIRTUAL HIRING | IMMEDIATE REQUIREMENT:
- Candidate should have an excellent communication skills (written and verbal) .
- Candidate roles and responsibilities revolve around the interaction with agents and customers.
- Would be accountable for providing an accurate reporting to the client.
- Ensures that all agents are aware of their daily, weekly and monthly personal/team performance.
- Accountable for reaching and maintaining the level of technical competence and customer service skills of the agents.
- Responsible for monitoring the performance of the team and provide coaching session when needed
- Responsible for the monthly one on one feedback session with the TSPs.
- Should have 1 plus experience of people management on papers in similar kind of environment
- Free food & transport for all the employees of Sykes Enterprises, Inc.
- Candidates should have voice/email/chat/sales experience.
"INTERESTED CANDIDATES CAN APPLY ONLINE OR WATSAPP-7330686275 FOR NEXT ROUND OF INTERVIEW"
Perks and BenefitsExcellent Incentives+free food+free Transport
Salary: INR 3,75,000 - 7,00,000 PA.
Role:Team Leader -(NonTechnical)
Desired Candidate Profile
SYKES BUSINESS SERVICES OF INDIA PVT LTD
Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.
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