- Collaborate with executive-level management in the development of performance goals and long-term operational plans.
- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
- Set strategic goals for operational efficiency and increased productivity.
- Work with project managers in the development of financial and budgetary plans.
- Analyze current operational processes and performance, recommending solutions for improvement when necessary.
- Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.
- Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals.
- Plan, monitor, and analyze key metrics for the day-to-day performance of the operations to ensure efficient and timely completion of tasks.
- Devise strategies to ensure growth of programs enterprise-wide, identifying and implementing process improvements that will maximize output and minimize costs.
- Uphold organization policies and standards, ensuring legislative regulations are followed.
- Work closely with human resources to lead team with integrity and establish and maintain a trusting, inclusive, and productive environment.
- Proven ability to plan and manage operational process for maximum efficiency and productivity.
"Interested candidates can apply online at firstname.lastname@example.org"
Salary: INR 7,50,000 - 17,50,000 PA.
Role Category:Senior Management
Desired Candidate Profile
UG:Graduation Not Required
SYKES BUSINESS SERVICES OF INDIA PVT LTD
Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES differentiated full lifecycle solutions and services — digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms — effectively engage customers at every touchpoint of the customer journey. Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability.
Contact Company:SYKES BUSINESS SERVICES OF INDIA PVT LTD
Address:Building No 12B, 6th Floor, K Raheja IT Park, , Madhapur, Serilingampally, Ranga Reddy, 500081, Telengana, Hyderabad, Telangana, India