Sykes Hiring Team Leaders | Immediate Hiring | Technical /Non Tech

3 - 7 Years
Hyderabad

Job Description


SYKES MEGA HIRING TEAM LEAD FOR TECH SUPPORT/E-MAIL & CHAT PROCESS:


  • Candidate should have an excellent communication skills (written and verbal) Candidate roles and responsibilities revolve around the interaction with agents and customers
  • Would be accountable for providing an accurate reporting to the client.
  • Ensures that all agents are aware of their daily, weekly and monthly personal/team performance.
  • Accountable for reaching and maintaining the level of technical competence and customer service skills of the agents.
  • Responsible for monitoring the performance of the team and provide coaching session when needed
  • Responsible for the monthly one on one feedback session with the TSPs.
  • Should have 1 plus experience of people management on papers in similar kind of environment
  • Free food & transport for all the employees of Sykes Enterprises.


"INTERESTED CANDIDATES CAN WALK-IN AT BELOW MENTIONED VENUE OR CALL FOR THE FIRST TELEPHONIC ROUND WITH HR ABDULLAH-7330686275.


Venue:

SYKES ENTERPRISES,
Mind-space 12-B,
6th Floor,
Hyderabad.

Salary: INR 3,50,000 - 6,50,000 P.A. Excellent Incentives+free food+free Transport

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Team Leader -(Technical)

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

SYKES BUSINESS SERVICES OF INDIA PVT LTD

www.sykes.com
View Contact Details+

Recruiter Name:ABDULLAH KHAN

Contact Company:SYKES BUSINESS SERVICES OF INDIA PVT LTD

Telephone:7330686275

Reference Id:TL

Website:https://www.sykes.com/